The ways that Millenials are influencing ERP integration decisions

In just two years, the millennial generation is projected to make up over three quarters of the global workforce*. If you are reading this article, chances are that you belong to this dynamic demographic, and your customers are likely to be predominantly millennials as well. It’s time for businesses to evaluate how well their current Enterprise Resource Planning (ERP) system meets the expectations of this tech-savvy and forward-thinking generation. A crucial aspect to consider is the ERP’s ability to seamlessly integrate across the tech landscape.

The gap between the expectation of workplace technology and consumer technology is disappearing for this large cohort of digital natives. In the same way they hold an expectation of seamless omnichannel shopping journeys in their personal world, the workplace needs to offer streamlined workflows across business systems, the ability to access cutting edge best-of-breed applications, clear visibilty that supports sound decision making and a scalable environment that copes with the ups and downs of demand. A modern cloud-based ERP is essential, but quality integration is equally important..

Streamlined Workflows through Integration

Millennials thrive on efficiency and productivity and expect seamless integration between various business applications. Modern ERPs should be able to integrate seamlessly with best-of-breed applications such as customer relationship management (CRM), human resources management (HRM), and project management tools. This integration eliminates silos, reduces data duplication, and streamlines workflows, empowering millennials to work more collaboratively and effectively.

Access to Cutting-Edge Technology

Quickly embracing new technologies is a hallmark of this group, who expect solutions that enhance their work experience. ERP systems that support  quality integration with applications offer millennials access to cutting-edge tools and features. For example, integrating an ERP with AI-powered chatbots or voice assistants can provide personalized assistance, simplifying tasks and boosting productivity. By leveraging innovative technologies through integration, modern ERPs cater to the tech-driven expectations of millennials.

Enhanced Data Visibility and Analytics

Millennials value data-driven decision-making. Seamless integration between ERP and other best-of-breed systems allows for enhanced data visibility and analytics. By combining data from different systems, organisations gain comprehensive insights that enable millennials to make informed decisions quickly.  Integrating ERP with CRM systems, for example, can provide a holistic view of customer data, allowing for personalized marketing campaigns and better customer engagement.

Flexibility and Scalability

The millennial workforce is characterized by its adaptability and agility. Modern ERP integrations need to provide organizations the flexibility to scale and evolve their technology stack as business needs change. This flexibility enables millennials to work with a diverse range of tools and adapt to emerging technologies seamlessly. For the business it also means that you will always be able to cope with the peaks and troughs of demand, whether it’s predictable seasonal changes, or in response to a highly effective marketing campaign that drives sales through the roof.

Summary

All of this is good news for business: This demographic seeks a workplace that delivers higher productivity, efficiency and better results. To effectively engage and retain millennials, (aka most of your workforce) organizations must ensure that ERP systems can seamlessly integrate with best-of-breed applications. By enabling streamlined workflows, access to cutting-edge technology, enhanced data visibility, and scalability, modern ERPs align with the expectations of this tech-savvy generation. Embracing seamless integration with best-of-breed applications empowers organizations to harness the full potential of their millennial workforce, driving innovation, productivity, and success.

At ComActivity, we specialise in delivering end-to-end solutions based around  ERP applications that can integrate seamlessly with a complex technology landscape. If you would like to learn more contact us.

*Statistic source: PwC’s “Millennials at work: Reshaping the workplace”