It comes from knowing your technology and your business
The best technical support comes from people who don’t need to have your business explained to them. It means speedier resolution and more reliable results. At ComActivity we offer support that will precisely suit your requirements and take a flexible approach regarding the type and structure of the plan.
Our support offering bridges that gap between knowledge of your business, and knowledge of the system.
Infor Applications Support
- Years of Infor Applications experience
- Specific knowledge of your Business
- Speedy resolution of issues
Support level - optimised for you
- Number of issues logged per month
- Ratio of Level 1/Level 2 logged issues
- Number of users
Reliable, flexible plans
- Guaranteed response times
- Ability to step-up or step-down support level
- Accumulate unused hours to be credited elsewhere
- Volume discount
Bridging the gap between business and M3
ComActivity’s flexible and proven M3 Support offering bridges the gap between business and M3. It gives you the confidence of knowing that someone who understands your business and is expert in M3 will “own” the issue and see it through to a speedy resolution.