Surviving the Retail Revolution
Customers today are knowledgeable and have high expectations regarding purchasing, delivery and service options. They research and purchase online, but will buy more if they come in store as well. Your retail technology needs to seamlessly reflect your brand across all touchpoints, enhance your connection to and knowledge about customers, and give you the flexibility to respond and grow in a challenging market.
The Cegid Y2 retail solution is used in over 70 countries by over a 1000 retail organisations and supports 28 languages, as well as multiple local tax, business and regulatory systems. Through our sister company Global Omnichannel we are the most experienced providers of the solution in the region.
Cegid Y2 Retail Management Solution & POS
Y2 is an industry leading POS and Retail Management Solution that delivers simplicity to an evolving and complex retail landscape, and fully supports the demands of Omnichannel shoppers. Its functional coverage, drawn from the market’s best practices, is unparalleled, and it delivers outstanding ROI.
Delivers a seamless engagement to customers across all sales channels – online, mobile, and bricks-and-mortar stores – with complete integration in the back end.
POS & Store Management
POS & store management solution rethinks the art of customer service, delivering an omnichannel solution that brings digital capabilities into the store environment, to build experiences around consumers’ desires
Available for use on Apple or Windows mobile devices, Yourcegid Retail Mobile transforms customer service in stores. Works seamlessly on mobiles, tablets and PDA’s, handling all of the day-to-day point of sale tasks anywhere in the store.
CRM & Loyalty
With Cegid Y2 you gain a 360 degree view of your customers, and can bolster customer loyalty by targeting them based on multiple criteria, including purchase history.
Detailed real-time reports on stock, sales, customers, and employees. View data in the form of easy-to-read reports, then decide on courses of action to increase efficiency and drive retail growth.
ERP and eCommerce Integration
Cegid Y2’s architecture means seamless integration to all your retail systems including eCommerce, online marketplaces, and your back-end supply chain systems, such as Infor M3.